As warehousing booms, business process outsourcing steps up to meet demands.

The new post-COVID retail reality

South Africa’s retail model has changed dramatically in the last 18 months, partially driven by the pandemic and lockdowns, which vastly accelerated the growth of e-commerce and altered buying patterns.

This has put pressure on the warehousing element of the logistics chain, which has had to adapt to these shifts in demand. Optimising processes lies at the heart of the ability to store, manage and deliver stock at the pace required today, which is where business process outsourcing (BPO) can play a pivotal role.

Contact us to help you see how BPO can help our warehouses adapt.